Q.1 What is the required period for the validity or refund of the Security Deposit/performance guarantee after the expiry of the Tender Term?
Answer: Refunded without interest after expiry of the Tender Term on satisfactory performance of the Agreement
Q.2 What is the minimum percentage required for service charges quoted by the Service Provider in relation to the wages, failing which the tender is liable to be rejected?
Answer: 2%
Q.3 Under what circumstances are Watch and Ward persons deployed during a “General shift”?
Answer: Only during office hours on working days
Q.4 What is the maximum number of consecutive shifts a Watch and Ward person is allowed to work?
Answer: Under no circumstances will they be forced to do two consecutive shifts
Q.5 How many minimum night checks must be carried out by the Service Provider in a month for 3-shift duties?
Answer: Minimum 4 night checks
Q.6 How frequently must the rotation of the guards be carried out by the Service Provider?
Answer: Every fortnight
Q.7 Who is exclusively responsible for taking disciplinary action against any person(s) engaged for Watch & Ward services?
Answer: The Service Provider alone
Q.8 Can the Service Provider appoint any sub-service provider to carry out obligations under the Agreement?
Answer: No, the Service Provider shall not appoint any sub-Service Provider
Q.9 What amount is required to be deposited as a Security Deposit in the nature of a performance guarantee?
Answer: Rs. 3,00,000/- (Rupees Three Lakhs)
Q.10 What equipment and accessories must the Service Provider provide to the Watch and Ward persons at their own cost?
Answer: Proper uniform, shoes, whistle, torch, batteries, rain coat etc.
Q.11 In the event of any difference between the rates written in figures and words within the tender document, which rate is taken for calculation?
Answer: The rates written in words
Q.12 What must be submitted by the bidders instead of the Earnest Money Deposit (EMD)?
Answer: Duly signed “Bid Security Declaration” (as per Annexure G)
Q.13 In case of identical lowest bids submitted by more than one bidder, how is the selection determined?
Answer: By giving priority to the Service Provider having more turnover for the financial year 2019-20
Q.14 What is the specific requirement regarding the duty hours and time slots for Watch and Ward persons?
Answer: Duty hours will be on an 8-hour basis, with time slots decided and communicated by the Corporation
Q.15 On which days are General Shift guards NOT required to be deployed?
Answer: Sundays, Saturdays of every month, and declared holidays under the Negotiable Instruments Act
Q.16 How often must the Service Provider rotate the guards deployed at various locations?
Answer: Every fortnight
Q.17 What is the minimum number of night checks required to be carried out by the Service Provider at all sites in a month for 3-shift duties?
Answer: Minimum 4 night checks
Q.18 Who bears the cost for the maintenance and replacement of proper uniforms, shoes, whistles, torches, batteries, and raincoats provided to the Watch and Ward personnel?
Answer: The Service Provider
Q.19 What type of identity cards must the Service Provider provide to all Watch and Ward Guards at their own cost?
Answer: Photo identity cards
Q.20 Does the agreement between the Corporation and the Service Provider create an employer-employee or partnership relationship?
Answer: No, no relationship of employer-employee, partnership, or joint venture is created
Q.21 What action is lawful for the Corporation to take if it is required to meet any liability regarding persons engaged by the Service Provider working on its premises?
Answer: Deduct the amount of such liability from dues payable to the Service Provider
Q.22 What are the consequences if the Service Provider’s workers cause loss or damage to the Corporation due to negligence?
Answer: The Service Provider must make good the loss through the replacement of material/equipment or payment as compensation
Here are the multiple-choice questions in English based on the newly provided text (Points 23 to 38):
Q.23 What specific details of all Watch & Ward persons deployed must the Service Provider provide to the Corporation Offices?
Answer: Names, local and permanent addresses, mobile numbers, ID proof, and bank details
Q.24 What action can the Corporation take if the Service Provider breaches any terms or fails to carry out instructions?
Answer: Terminate the agreement forthwith at the risk and cost of the Service Provider
Q.25 Through which method are all payments made to the Service Provider after tax deductions?
Answer: National Electronic Fund Transfer (NEFT) only
Q.26 Within how many days of receipt and acceptance of the invoice/bill does the Corporation agree to make payments?
Answer: Within 15 working days
Q.27 Does the Corporation reserve the right to increase or decrease the number of Watch and Ward persons?
Answer: Yes, the Corporation reserves the right to increase or decrease the number of personnel
Q.28 What right does the Corporation always maintain regarding the Service Provider’s workers, representatives, or vehicles?
Answer: The right to conduct a search while entering, going out of, or inside the premises
Q.29 What action must the Service Provider take if any of their workers indulge in theft, illegal activities, or misconduct?
Answer: Take appropriate actions against erring workers and intimate the Corporation accordingly
Q.30 Which statutory acts and claims is the Service Provider required to indemnify the Corporation against?
Answer: Workmen’s Compensation Act, Payment of Wages Act, Employees’ Provident Funds Act, and others
Q.31 On what type and value of stamp paper must the successful bidder execute and submit the Integrity Pact?
Answer: Stamp paper of Rs. 500/-
Q.32 What are the penalties if the Service Provider fails to provide services as mentioned in the agreement?
Answer: Liability to pay the difference of payments to other sources plus damages at double the rate
Q.33 Who is responsible for making payments to the workers towards their monthly wages, EPF, ESI, and bonus?
Answer: The Service Provider
Here are the comprehensive multiple-choice questions in English covering every point from the provided text without missing any detail:
Q.34 What is the true nature of the agreement according to its terms?
Answer: It is for providing Watch and Ward services and is not an agreement for supply of contract labour.
Q.35 What is the Corporation’s liability towards the Service Provider’s workers or representatives?
Answer: The Corporation shall not be liable for any obligations or responsibilities, contractual, legal or otherwise, directly or indirectly.
Q.36 Are the workers of the Service Provider considered workers of the Corporation?
Answer: No, they shall never be deemed to be workers of the Corporation and are not entitled to employment, salary, or compensation from it.
Q.37 How is the agreement rate adjusted if the minimum wages payable to workers increase by the Central or State government?
Answer: The Corporation shall increase the accepted rate to the extent of the difference amount only.
Q.38 Who is solely responsible and liable for paying wages/salaries to the persons engaged, ensuring they are not less than the minimum wage?
Answer: The Service Provider, being the employer.
Q.39 What statutory benefits and laws must the Service Provider comply with and extend to the persons engaged?
Q.40 What specific license must the Service Provider obtain and keep validated under the law?
Answer: Appropriate license under the Contract Labour (Regulation and Abolition) Act, 1970 and Rules.
Q.41 By what date must the Service Provider pay the monthly wages to Watch & Ward Personnel and make statutory remittances like PF and ESI?
Answer: On or before the 7th of the following month.
Q.42 What format must the Muster Roll/Attendance sheet and salary sheet follow when submitted with monthly bills?
Answer: The format prescribed in the Contract Labour (Regulation and Abolition) Act, 1970 and Rules, 1971.
Q.43 How must the deposit challans for Provident Fund and ESI contributions (employee and employer shares) be submitted?
Answer: Separately for LIC of India, containing only LIC workers’ contributions and not mixed with other organizations.
Q.44 In what manner must monthly wage payments to workers be made and documented for bill submission?
Answer: Through NEFT, accompanied by a copy of the statement sent to the bank and duly acknowledged by the bank.
Q.45 Through which payment method does the Corporation settle payments with the Service Provider after tax deductions?
Answer: National Electronic Fund Transfer (NEFT) only, after TDS and GST Act 2017 deductions.
Q.46 What is the basis for calculating the payment of monthly wages to the Service Provider?
Answer: Actual attendance of the workers deployed at LIC Offices.
Q.47 What action must the Service Provider take regarding the GST amounts reimbursed by the Corporation for Watch & Ward services?
Answer: Remit the GST amounts to respective Government authorities for prompt claiming of Input Tax Credit by the Corporation.
Q.48 Can the Service Provider link the payment of wages to its workers with the settlement of its bills by the Corporation?
Answer: No, the Service Provider will not link the payment of wages to the workers with the settlement of bills by the Corporation.
Q.49 By what date must the Service Provider submit the Register of Wages or Register of Wages-cum-Muster Roll of the preceding month for bill verification?
Answer: On or before the 7th of every calendar month.
Q.50 By what date of the following month must the Service Provider give an undertaking to the Corporation confirming compliance with all statutory obligations along with copies of challans/receipts?
Answer: By the 25th of the following month
Q.51 For what duration does the Corporation reserve the right to remove or blacklist the Service Provider for deviations or detrimental activities?
Answer: For a period of five to ten years
Q.52 What is the maximum age limit, minimum educational qualification, and medical examination requirement for Watch & Ward personnel deployed at LIC sites?
Answer: Age not exceeding 60 years, minimum qualification of 9th standard, and medically examined every year for fitness
Q.53 What notice period must the Corporation give to terminate the agreement without assigning any reason and without compensation, and what notice period must the Service Provider give if they wish to terminate?
Answer: One month’s written notice by the Corporation, and at least three months’ notice by the Service Provider
Q.54 Within what timeframe can the Corporation terminate the agreement by giving only a 24 hours’ notice in case of a major default or statutory non-compliance?
Answer: By giving only a 24 hours’ notice
Q.55 What is the initial period of the agreement, and by how much can it be extended at the discretion of the Corporation and consent of the Service Provider?
Answer: Initially for two years, extendable on a yearly basis for a further period of maximum two years
Q.56 Within how many days of receipt of intimation must the awardee Service Provider execute and submit the deed of agreement on a non-judicial stamp paper of Rs. 200/-?
Answer: Within 15 days (maximum)
Q.57 Within how many days must the Service Provider start its work from the date of receiving the work order upon signing the agreement?
Answer: Within three days
Q.58 What option does LIC of India have if the Service Provider dies during the agreement without prejudice to any rights or remedies?
Answer: Option of terminating the Agreement without compensation to the legal or other heirs of the Service Provider
Q.59 Under what circumstances does the Corporation reserve the right to forfeit the Security deposit in part or in full?
Answer: In the event of the Service Provider not fulfilling the conditions of the Agreement and the work order
Q.60 Does the Corporation reserve the right to change, add, or delete any conditions described in the document without the consent of the Service Provider?
Answer: Yes, the Corporation reserves the right without consent of the Service Provider
Q.61 What are the specific rules and standards that the service provider must strictly abide by regarding physical fitness, character, antecedents, security training, and supervisors?
Answer: Private Security Agencies Central Model Rules, 2020
Q.62 What is the penalty rate per day levied if salaries to the Watch & Ward personnel are not paid on or before the 7th of every month?
Answer: Rs. 2000/- per day
Q.63 What penalty is deducted per person per day if workers are not in uniform on working days?
Answer: Rs. 25/- at applicable rate per person per day
Q.64 What is the penalty per day per person if the service provider fails to provide a replacement for absentees?
Answer: Rs. 500/- per day per person
Q.65 What penalty is charged if guards are found missing from their duty post or site?
Answer: Rs. 500/- per person
Q.66 In the event of any dispute or difference arising out of the operation of the agreement, to whom shall the matter be referred for appointment as sole arbitrator?
Answer: The Sr. Divisional Manager, LIC of India, Divisional Office, KOTTAYAM
Q.67 Under Section 33(3) of the Insurance Act, 1938, which authority is authorized to verify all books of account, registers, documents, and data base in the custody of the Service Provider?
Answer: Insurance Regulatory Authority of India (IRDAI)
Q.68 According to the provisions of Section 33(4) of The Insurance Laws (Amendment) Ordinance, 2014, who may be directed by IRDAI to make an investigation or carry out an inspection?
Answer: An ‘Investigating Officer’
Q.69 What was the Watch and Ward system?
Answer: An early form of policing used in Medieval England to maintain order and security in towns and cities.
Q.70 When did the Watch and Ward system originate?
Answer: In the 13th century.
Q.71 Who enforced the Watch and Ward system?
Answer: Local communities that appointed their own members to serve as guards or watchmen.
Q.72 What was the specific role of the watch versus the ward?
Answer: The watch patrolled the town during the night, while the ward maintained order during the day.
Q.73 Under whose authority were both the watch and the ward placed?
Answer: A constable, who coordinated their activities and ensured safety.
Q.74 Were the watchmen and wardens paid for their service?
Answer: No, they were not paid and were expected to provide their own weapons and equipment.
Q.75 How long was the typical term of service for the appointed watchmen and wardens before being replaced?
Answer: Usually a year.
Q.76 What was one of the main drawbacks of the Watch and Ward system?
Answer: It relied heavily on the cooperation and vigilance of the local community.
Q.77 When did the system eventually evolve into centralized forms of policing with professional police forces?
Answer: In the 19th century.
Q.78 What modern policing practice has been influenced by the principles that underpinned the Watch and Ward system?
