PMS Business Administration Past Paper 2024 PDF

PUNJAB PUBLIC SERVICE COMMISSION

Combined Competitive Examination (CCE) 2024

For Recruitment to the Posts of Provincial Management Service (PMS)


SUBJECT: Business Administration 

Time Allowed: 3 Hours

Maximum Marks: 100

Attempt FIVE questions in all. Attempt in Urdu or English.

Q. No. 1
Robert McNamara and Charles “Tex” Thornton joined Ford Motor Company in the mid-1940s and immediately began using statistical and quantitative methods to improve decision-making.
Explain how today’s managers use quantitative approaches for assessing the environment and allocating their resources.

Q. No. 2
Planning is often called the primary management function because it establishes the basis for all other functions such as organizing, leading, and controlling.
Explain:
a) The role of environmental scanning in effective planning
b) The role of digital tools in planning
Also discuss how these reduce managerial errors.

Q. No. 3
Environmental uncertainty is one of the contingency factors that affect the types of plans managers develop.
What are the causes of a dynamic environment?
How can managers plan effectively in such environments?

Q. No. 4
What is Leader-Member Exchange (LMX) Theory? What does it explain about leadership?
Also differentiate between:
  • Transactional and Transformational Leaders
  • Charismatic and Visionary Leaders

Q. No. 5
People with a parochial attitude fail to recognize that others have different ways of living and working.
Contrast the following attitudes towards global business:
  • Ethnocentric
  • Polycentric
  • Geocentric
Also explain how these attitudes impact modern management strategies.

Q. No. 6
Discuss the role of technology in efficient operations management.
Define Six Sigma and explain how it improves product and service quality.

Q. No. 7
Define the following terms:
a) Business Intelligence
b) BCG Matrix
c) Strategic Flexibility
d) SWOT Analysis

Q. No. 8
What structural issues may arise in managing employees under flexible work arrangements?
Discuss the six elements of organizational design and explain how this information helps managers address these issues.

 

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